Privacy Policy

1. Information I Collect

• Personal details you provide (name, email address, phone number).

• Information shared via my contact form, email, or booking platform.

• Limited counselling-related details, only where necessary for your support.

2. How I Use Your Information

• To respond to your enquiries and manage bookings.

• To provide counselling services and keep relevant client records.

• To send administrative information (e.g., confirmations, reminders).

• For legal and ethical obligations (e.g., risk of harm disclosures, when required by law).

3. Confidentiality in Counselling

Counselling conversations are confidential. Exceptions include:

• If there is risk of harm to yourself or others.

• If disclosure is required by law or a court order.

4. Data Storage & Protection

• Personal and client information is stored securely and only for as long as necessary.

• I do not sell, rent, or share your information with third parties.

5. Your Rights

Under POPIA, you have the right to:

• Request access to your personal information.

• Ask for corrections or deletion of your data.

• Withdraw consent for data processing where applicable.

For any requests, please contact: michaellasloane@outlook.com.